Course Description
Your ability to negotiate effectively and achieve your goals is the key to business and personal success. The course teaches you to become more effective in influencing others by learning powerful negotiation skills to choosing the right questions to ask and building relationships to attain win/win outcomes.
People negotiate on a regular basis throughout their professional life with colleagues, managers and customer/clients, and in their personal life with family and friends.
Win-win negotiation requires ‘back and forth communication’ to resolve the issue from the perspective of all parties to reach a mutually acceptable agreement.
At the end of this course, you will be able to:
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Apply the Harvard principles of collaborative negotiation
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Apply an appropriate negotiation attitude to a situation
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Understand the Third Side in negotiation or 'Going To The Balcony'
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Implement all stages of negotiation that include preparation, interaction, close and review
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Prepare for negotiation incorporating both sides of the case and apply a range of tools
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Implement logistical considerations for negotiations Interact during negotiation that entails establishing rapport between parties and considering power positions
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Define the problem in terms of needs, brainstorming possible options, and select the solution that will meet the needs of both parties
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Design and implement an action plan for the negation outcome
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Evaluate the success of the negotiation process and consider learning points for future negotiation
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Apply strategies to handle the hidden agenda of the negotiation, when the other party does not live up to their part of the bargain and when unfair tactics are used
Audience
Anyone who is seeking to negotiate situations to attain win/win outcomes.
These skills are beneficial for your future career, but can also be helpful in the classroom, and during staff and team meetings.
Teaching Standards
6.4.2 Proficient Level - Engage in Professional Learning - Apply professional learning and improve student learning: Undertake professional learning programs designed to address identified student learning needs
7.4.2 Proficient Level - Engage professionally with colleagues, parents/carers and the community - Engage with professional teaching networks and broader communities: Participate in professional and community networks and forums to broaden knowledge and improve practice