Learning Areas
Teaching Standards
General Description
Interpersonal skills enable individuals to interact and communicate with each other and in groups. In the workplace, individuals with strong interpersonal skills are perceived as being: positive, calm, confident and authentic. Possessing well developed interpersonal skills relate to an individual’s level of emotional intelligence with qualities that are often appealing to others.
Audience
Teachers, Graduate Teachers, Senior Teachers and Assistant Principals
Available Delivery Formats
Format Description
24/7 lifetime course access
IMPORTANT INFORMATION:
- If you have a TTA subscription or membership please ignore the pricing when enrolling. Rest assured if your school has a subscription you will not be charged and for Memberships, your invoice will be adjusted accordingly to reflect your discount.
- If you have no subscription or membership but you are interested in placing a bulk discounted order for a team of teachers see the ONLINE TEAM tab above.
- For more details on our Unlimited Online Subscription packages Click here .
- Money-Back Guarantee – If you complete less than 25% of an online course and aren’t impressed, simply visit tta.edu/go/refund to let us know what happened, and we will cancel your enrolment and provide a full refund.
Teaching Standards
6.2.2 Proficient Level – Engage in professional learning and improve practice
6.3.2 Proficient Level – Engage with colleagues and improve practice
6.4.2 Proficient Level – Apply professional learning and improve student learning
7.4.2 Proficient Level – Engage with professional teaching networks and broader communities
Are you in NSW? If so, this is relevant for you
Completing this course will contribute 6 hours of NSW Education Standards Authority (NESA) Registered PD addressing 6.2.2, 6.3.2, 6.4.2 & 7.4.2 from the Australian Professional Standards for Teachers towards maintaining Proficient Teacher Accreditation in NSW.
This course contributes to 6.0 professional development hours.
Occurrences
Sessions
Interpersonal skills for life and work
6 hours
• Communication skills – are verbal and nonverbal messages about what we say and how we say it through our body language by our facial expression, eye contact, tone of voice, gestures with hands and arms, and use of space.
• Listening and empathy – how we interpret the message, understanding what it is like for the other party, and the use of silence
• Assertiveness-expressing your needs, feelings and ideas that is respectful to both yourself and the other party
• Questioning-to obtain clarification or further information
• Feedback skills –provides both praise for good performance, and constructive feedback for corrective action
User Rating
4.7Latest Reviews
Please note the feedback listed here is unfiltered, and includes all comments and ratings collected.
Mentoring and Development - Interpersonal skills for life and work - Leah Shmerling
Engaging
Mentoring and Development - Interpersonal skills for life and work - Leah Shmerling
Excellent course that gave very helpful tips and strategies to think about in communicating in the workplace and relationshipos in general
Mentoring and Development - Interpersonal skills for life and work - Leah Shmerling
Very relevant and engaging
Mentoring and Development - Interpersonal skills for life and work - Leah Shmerling
It was all relevant
Mentoring and Development - Interpersonal skills for life and work - Leah Shmerling
High quality and highly relevant
Mentoring and Development - Interpersonal skills for life and work - Leah Shmerling
this course covered interesting aspects of mentoring
Mentoring and Development - Interpersonal skills for life and work - Leah Shmerling
Very relevant to my upcoming role as a head of department and effectively communicating with staff.
Mentoring and Development - Interpersonal skills for life and work - Leah Shmerling
The course was very relevant, informative and of high quality. The course also gave good examples to use and related to many situations and work places.
Mentoring and Development - Interpersonal skills for life and work - Leah Shmerling
great for people with low emotional intelligence
Mentoring and Development - Interpersonal skills for life and work - Leah Shmerling
high quality very transferable content for every day situations as well as within the workplace and classroom
Mentoring and Development - Interpersonal skills for life and work - Leah Shmerling
I found the quality and relevance of the course to be very useful.
Mentoring and Development - Interpersonal skills for life and work - Leah Shmerling
very good
Mentoring and Development - Interpersonal skills for life and work - Leah Shmerling
This course was very relevant and of a high quality; especially the assertive stance and the feedback TED talk.
Mentoring and Development - Interpersonal skills for life and work - Leah Shmerling
this course was fantastic. i particularly liked the KKK method of providing feedback
Mentoring and Development - Interpersonal skills for life and work - Leah Shmerling
Lots of helpful ideas which I can apply.
Mentoring and Development - Interpersonal skills for life and work - Leah Shmerling
it was interesting with a variety of activities and speakers presenting the ideas of the course
Mentoring and Development - Interpersonal skills for life and work - Leah Shmerling
The course content was relevant and of a good quality.
Mentoring and Development - Interpersonal skills for life and work
I recommend this course highly to anyone who wishes to examine and/or improve their communication skills. I thoroughly enjoyed this course as the skills involved are useful not only in my professional relationships but also in my personal and interpersonal relationships in general. Once I had started I didn’t want to stop and kept going with it, as I was so intrigued and involved with the entire process, even though I had done lots of exercises relating to clear communication over the years. Such an invaluable course to do!
About the team
Leah Shmerling
Creator
Leah Shmerling is the Director and Principal Consultant of Career Coaching and Training, and is a Certified Retirement Coach. She is passionate about education, training and career development. With numerous higher level and vocational qualifications, and over thirty years’ experience in career development, education and training, she brings professionalism and depth of understanding to mentoring and professional development, career counselling and coaching, job seeking and retirement coaching.
Since commencing employment, Leah has undertaken work in complementary areas that includes: corporate training, teaching in the tertiary sector and vocational training, and career counselling/coaching clients from a range of backgrounds and levels.
Leah is a Workshop Leader for Small Business Victoria, facilitating programs across Victoria. For many years, she has facilitated training programs for professional associations that include: the Victorian Chamber of Commerce and Industry (VECCI), CPA, the Australian Retailers Association of Victoria, and the Australian Institute of Management (AIM).
Leah is the developer, writer and producer of two online short courses: Mentoring and Development, and Foundations in Career Development Practice (incorporating CHCSS00005 Career Development Practice Skill Set).
Mentoring and development supports the professional practice of those who are seeking to unlock their potential for higher level performance. The process enhances professional learning and insight to reach a higher level of understanding to integrate into your work, as a process of continuous improvement.
The Foundations in Career Development (incorporating CHCSS00005 Career Development Practice Skill Set) course. The course provides individuals with a career development framework and ethical standards, designed to complement the professional practice of those who work or seek to work in careers, employment, education and training services, human resources, or industry specialist services.
With a strong writing background, Leah is a published author with Macmillan Education Australia of two books titled: Job Applications: The Winning Edge 1993, which sold nationally and overseas, with a second edition published in 1998, and Communication In The Workplace, 1996, using a competency based approach for the TAFE and professional market.
For many years, Leah has worked as a freelance journalist and has written for The Age – Education, Employment and Business, and is a former columnist and freelance writer with the Herald Sun – Learn. Leah has also written professional and business publications. Currently, Leah is a Published Writer on LinkedIn, and online professional publications.
Leah holds a Master in Professional Education and Training, Graduate Diploma in Career Development, a number of Diploma qualifications in Vocational Educational Training, and Certificates in Life Coaching, Mediation Skills, and Psychodrama.
Leah is a professional member of the Career Development Association Australia (CDAA). She has international accreditation and is Board Certified as a Career Management Fellow with the Institute of Career Certification. Leah is a Certified Retirement Coach with Retirement Options.


