Mentoring and Development - Interpersonal skills for life and work

Interpersonal skills are the life skills to communicate and interact with other people. People with good skills are usually perceived as optimistic, calm, & confident...
Target Audience
Teachers, Graduate Teachers, Senior Teachers and Assistant Principals
1 review

Learning Areas

Teaching Standards

General Description

Interpersonal skills enable individuals to interact and communicate with each other and in groups. In the workplace, individuals with strong interpersonal skills are perceived as being: positive, calm, confident and authentic. Possessing well developed interpersonal skills relate to an individual’s level of emotional intelligence with qualities that are often appealing to others.


Teachers, Graduate Teachers, Senior Teachers and Assistant Principals

Available Delivery Formats

Format Description

Course Access - This course is available 24/7. Once your enrolment is complete you will be emailed with details to give you course access. You can complete the course when it suits you, and you will have ongoing access to revisit the course at any time.

My school has TTA School Membership - If your school has TTA School Membership and will be paying for your course, please enrol in the normal way. Upon submitting your enrolment confirmation, your enrolment request will be sent to your PD Coordinator for approval. Once they approve the enrolment you will be emailed with details for course access. The school will not be charged until the PD Coordinator approves the enrolment.

Did you know that courses are 50% off with TTA School Membership? - Click here to learn more about School Membership

Are you paying for this PD yourself? - If so, you might benefit from TTA Online Individual Subscription. Pay $299 + GST and access up to 20 PD hours over 12 months. Click here to learn more about Individual Subscription.

Money Back Guarantee - If you complete less than 25% of an online course and aren’t impressed, simply visit to let us know what happened, and we will cancel your enrolment and provide a full refund.

Teaching Standards

6.2.2 Proficient Level – Engage in professional learning and improve practice
6.3.2 Proficient Level – Engage with colleagues and improve practice
6.4.2 Proficient Level – Apply professional learning and improve student learning
7.4.2 Proficient Level – Engage with professional teaching networks and broader communities

Are you in NSW? If so, this is relevant for you


Completing this course will contribute 6 hours of NESA Registered PD addressing 6.2.2, 6.3.2, 6.4.2 & 7.4.2from the Australian Professional Standards for Teachers towards maintaining Proficient Teacher Accreditation in NSW.

This course contributes to 6.0 professional development hours.


  Start Date Location Availability Price    
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Interpersonal skills for life and work

6 hours

• Communication skills – are verbal and nonverbal messages about what we say and how we say it through our body language by our facial expression, eye contact, tone of voice, gestures with hands and arms, and use of space.
• Listening and empathy – how we interpret the message, understanding what it is like for the other party, and the use of silence
• Assertiveness-expressing your needs, feelings and ideas that is respectful to both yourself and the other party
• Questioning-to obtain clarification or further information
• Feedback skills –provides both praise for good performance, and constructive feedback for corrective action

User Rating


Latest Reviews

Please note the feedback listed here is unfiltered, and includes all comments and ratings collected.

Mentoring and Development - Interpersonal skills for life and work
by Rosina Mihajlovic on 07/02/2018

I recommend this course highly to anyone who wishes to examine and/or improve their communication skills. I thoroughly enjoyed this course as the skills involved are useful not only in my professional relationships but also in my personal and interpersonal relationships in general. Once I had started I didn’t want to stop and kept going with it, as I was so intrigued and involved with the entire process, even though I had done lots of exercises relating to clear communication over the years. Such an invaluable course to do!

About the team

Leah Shmerling


Leah is passionate about education, training and career development.
Since commencing employment, Leah has undertaken work in complementary areas that includes: corporate training, teaching in the tertiary sector, and career counselling clients from a range of backgrounds. She is a published writer of two books and freelance writer for newspapers and professional publications.
Leah commenced her career as a teacher in the TAFE system in 1985, and has been training for over 25 years. When facilitating training programs, Leah applies a range of experiential interactive learning techniques to cater to a range of learning styles, participant needs and energy levels. She brings her enthusiasm; empathy and sense of fun to all her training sessions.
Leah is a published author of two books: Job Applications: The Winning Edge 1993, which has sold nationally and overseas, with a second edition published in 1998, and Communication In The Workplace, 1996 published by Macmillan Education Australia.

For many years, Leah has worked as a freelance journalist and has written for The Age – Education, Employment and Business, and is a former columnist and freelance writer with the Herald Sun – Learn. Leah has also written professional and business publications.
Leah is a qualified Career Counsellor, Career and Life Coach, assisting individuals to achieve both their professional and personal goals to lead a positive and fulfilled life.
Leah holds a Master in Professional Education and Training, Graduate Diploma in Career Development, and Certificates in Life Coaching, Mediation Skills, and Psychodrama.
Leah is a professional member of the Career Development Association Australia (CDAA), a professional member of Australian Career Professionals International (ACPi-Aus).
Leah has attained international accreditation and is Board Certified as a Career Management Fellow with the Institute of Career Certification.

Career Coaching and Training


Career Coaching and Training recognise the importance of being empowered to direct your career and professional development including how to navigate behavioural interview questions.

We will work with you to help you find your passion, move forward in your career and achieve your full potential.