Negotiation skills for win/win outcomes

Leah Shmerling
Career counsellor/coach, Course Facilitator, Retirement Coach
Successful negotiation involves give and take from both sides for a win/win solution to reach an agreement. Negotiation skills are vital to all aspects of life.
Target Audience
Applicable for anyone who is seeking to negotiate situations to attain win/win outcomes. These skills are beneficial for your future career, but can also be helpful in the classroom, and during staff and team meetings.
2 reviews

Learning Areas

Teaching Standards

General Description

Your ability to negotiate effectively and achieve your goals is the key to business and personal success. The course teaches you to become more effective in influencing others by learning powerful negotiation skills to choosing the right questions to ask and building relationships to attain win/win outcomes.
People negotiate on a regular basis throughout their professional life with colleagues, managers and customer/clients, and in their personal life with family and friends.
Win-win negotiation requires ‘back and forth communication’ to resolve the issue from the perspective of all parties to reach a mutually acceptable agreement.


Applicable for anyone who is seeking to negotiate situations to attain win/win outcomes.
These skills are beneficial for your future career, but can also be helpful in the classroom, and during staff and team meetings.

Available Delivery Formats

Format Description

24/7 lifetime course access


- If you have a TTA subscription or membership please ignore the pricing when enrolling. Rest assured if your school has a subscription you will not be charged and for Memberships, your invoice will be adjusted accordingly to reflect your discount.

- If you have no subscription or membership but you are interested in placing a bulk discounted order for a team of teachers see the ONLINE TEAM tab above.

- For more details on our Unlimited Online Subscription packages Click here .

- Money-Back Guarantee – If you complete less than 25% of an online course and aren’t impressed, simply visit to let us know what happened, and we will cancel your enrolment and provide a full refund.

Teaching Standards
6.4.2 Proficient Level – Apply professional learning and improve student learning
7.4.2 Proficient Level – Engage with professional teaching networks and broader communities
Are you in NSW? If so, this is relevant for you

Completing this course will contribute 5 hours of NSW Education Standards Authority (NESA) Registered PD addressing 6.4.2 & 7.4.2 from the Australian Professional Standards for Teachers towards maintaining Proficient Teacher Accreditation in NSW.

TTA (Teacher Training Australia) is endorsed to provide the NSW Education Standards Authority (NESA) Registered Professional Development for teachers accredited at Proficient and Lead Level Teacher.

This course contributes to 5.0 professional development hours.


  Start Date Location Availability Price    
Enrol Now Now Online Places available $269 + GST Enrol Now


Win Win Negotion

1 hour and 30 minutes

Elements of negotiation
Negotiation Styles
Stages of Negotiation

Stage One

1 hour and 30 minutes

Preparing for Negotiation
SWOT Analysis
BATNA, WATNA & ZOPA... What Do They Mean?
Other parties

Stage Two

1 hour

Interacting in the Negotiation
Negotiation Attitudes
Considering Power Positions

Stage Three

1 hour

Closing the Agreement
Negotiation Skills
11 Tips for Successful Outcomes

User Rating


Latest Reviews

Please note the feedback listed here is unfiltered, and includes all comments and ratings collected.

Negotiation skills for win/win outcomes - Leah Shmerling

Very good. Relevant course that will help with teaching. Negotiation with staff and students.

Negotiation skills for win/win outcomes - Leah Shmerling

Relevant to many different aspects of both work and personal life.

About the team

Leah Shmerling


Leah Shmerling is the Director and Principal Consultant of Career Coaching and Training, and is a Certified Retirement Coach. She is passionate about education, training and career development. With numerous higher level and vocational qualifications, and over thirty years’ experience in career development, education and training, she brings professionalism and depth of understanding to mentoring and professional development, career counselling and coaching, job seeking and retirement coaching.

Since commencing employment, Leah has undertaken work in complementary areas that includes: corporate training, teaching in the tertiary sector and vocational training, and career counselling/coaching clients from a range of backgrounds and levels.

Leah is a Workshop Leader for Small Business Victoria, facilitating programs across Victoria. For many years, she has facilitated training programs for professional associations that include: the Victorian Chamber of Commerce and Industry (VECCI), CPA, the Australian Retailers Association of Victoria, and the Australian Institute of Management (AIM).

Leah is the developer, writer and producer of two online short courses: Mentoring and Development, and Foundations in Career Development Practice (incorporating CHCSS00005 Career Development Practice Skill Set).
Mentoring and development supports the professional practice of those who are seeking to unlock their potential for higher level performance. The process enhances professional learning and insight to reach a higher level of understanding to integrate into your work, as a process of continuous improvement.

The Foundations in Career Development (incorporating CHCSS00005 Career Development Practice Skill Set) course. The course provides individuals with a career development framework and ethical standards, designed to complement the professional practice of those who work or seek to work in careers, employment, education and training services, human resources, or industry specialist services.

With a strong writing background, Leah is a published author with Macmillan Education Australia of two books titled: Job Applications: The Winning Edge 1993, which sold nationally and overseas, with a second edition published in 1998, and Communication In The Workplace, 1996, using a competency based approach for the TAFE and professional market.

For many years, Leah has worked as a freelance journalist and has written for The Age – Education, Employment and Business, and is a former columnist and freelance writer with the Herald Sun – Learn. Leah has also written professional and business publications. Currently, Leah is a Published Writer on LinkedIn, and online professional publications.

Leah holds a Master in Professional Education and Training, Graduate Diploma in Career Development, a number of Diploma qualifications in Vocational Educational Training, and Certificates in Life Coaching, Mediation Skills, and Psychodrama.

Leah is a professional member of the Career Development Association Australia (CDAA). She has international accreditation and is Board Certified as a Career Management Fellow with the Institute of Career Certification. Leah is a Certified Retirement Coach with Retirement Options.