Negotiation skills for win/win outcomes

Leah Shmerling
Career counsellor/coach, Course Facilitator, Retirement Coach
Successful negotiation involves give and take from both sides for a win/win solution to reach an agreement. Negotiation skills are vital to all aspects of life.
Target Audience
Applicable for anyone who is seeking to negotiate situations to attain win/win outcomes. These skills are beneficial for your future career, but can also be helpful in the classroom, and during staff and team meetings.

Learning Areas

Teaching Standards

General Description

Negotiation involves both (or more) parties to reach agreement over an issue. People negotiate because they possess different needs. Successful negotiation involves working co-operatively with give and take from both sides to find a mutually satisfying solution.


Applicable for anyone who is seeking to negotiate situations to attain win/win outcomes.
These skills are beneficial for your future career, but can also be helpful in the classroom, and during staff and team meetings.

Available Delivery Formats

Format Description

Course Access - This course is available 24/7. Begin the course when it suits you. After completing the course you will still have ongoing access to review content.

Important information for schools with" TTA School Membership" or "Unlimited Online School Subscription" Please ignore the listed prices. The correct discounts will be applied to all enrolments. Make sure to select your school to pay for you.

Did you know that this course can cost your school a lot less? TTA offers a range of Membership and Subscription options to suit every school - Click here to learn more

Are you interested in purchasing this course for a team of teachers? - See the ‘WHOLE SCHOOL ONLINE’ tab above

Money Back Guarantee - If you complete less than 25% of an online course and aren’t impressed, simply visit to let us know what happened, and we will cancel your enrolment and provide a full refund.

Teaching Standards
6.4.2 Proficient Level – Apply professional learning and improve student learning
7.4.2 Proficient Level – Engage with professional teaching networks and broader communities
Are you in NSW? If so, this is relevant for you
Completing this course will contribute 6 hours of NESA Registered PD addressing 6.4.2 & 7.4.2 from the Australian Professional Standards for Teachers towards maintaining Proficient Teacher Accreditation in NSW.

This course contributes to 5.0 professional development hours.


  Start Date Location Availability Price    
Enrol Now Now Online Places available $269 + GST Enrol Now


Win Win Negotion

1 hour and 30 minutes

Elements of negotiation
Negotiation Styles
Stages of Negotiation

Stage One

1 hour and 30 minutes

Preparing for Negotiation
SWOT Analysis
BATNA, WATNA & ZOPA... What Do They Mean?
Other parties

Stage Two

1 hour

Interacting in the Negotiation
Negotiation Attitudes
Considering Power Positions

Stage Three

1 hour

Closing the Agreement
Negotiation Skills
11 Tips for Successful Outcomes

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About the team

Leah Shmerling


Leah is passionate about education, training and career development.
Since commencing employment, Leah has undertaken work in complementary areas that includes: corporate training, teaching in the tertiary sector, and career counselling clients from a range of backgrounds. She is a published writer of two books and freelance writer for newspapers and professional publications.
Leah commenced her career as a teacher in the TAFE system in 1985, and has been training for over 25 years. When facilitating training programs, Leah applies a range of experiential interactive learning techniques to cater to a range of learning styles, participant needs and energy levels. She brings her enthusiasm; empathy and sense of fun to all her training sessions.
Leah is a published author of two books: Job Applications: The Winning Edge 1993, which has sold nationally and overseas, with a second edition published in 1998, and Communication In The Workplace, 1996 published by Macmillan Education Australia.

For many years, Leah has worked as a freelance journalist and has written for The Age – Education, Employment and Business, and is a former columnist and freelance writer with the Herald Sun – Learn. Leah has also written professional and business publications.
Leah is a qualified Career Counsellor, Career and Life Coach, assisting individuals to achieve both their professional and personal goals to lead a positive and fulfilled life.
Leah holds a Master in Professional Education and Training, Graduate Diploma in Career Development, and Certificates in Life Coaching, Mediation Skills, and Psychodrama.
Leah is a professional member of the Career Development Association Australia (CDAA), a professional member of Australian Career Professionals International (ACPi-Aus).
Leah has attained international accreditation and is Board Certified as a Career Management Fellow with the Institute of Career Certification.